Terms & Conditions

  1. All business transactions and correspondence whether it be verbal, in writing, via email, by post or otherwise between the Client and [NON]FICTION PEOPLE LTD, [NON]FICTION SPACES LTD, [NON]FICTION EVENTS LTD or [NON]FICTION ARTS shall be subject to these terms and conditions of business. Instructions given to us or requests made by the Client, whether they be made in writing or verbally, and including the participation by the Client in any telephone call, email or meeting with [NON]FICTION PEOPLE LTD, [NON]FICTION SPACES LTD, [NON]FICTION EVENTS LTD or [NON]FICTION ARTS, shall indicate the Client’s acceptance of these terms and conditions.
  2. Unless otherwise stated, fees exclude VAT, venue, accommodation, travel and subsistence costs for consultants and delegates. All work carried out will be in accordance with the details submitted in the proposal or as agreed in writing at the start of the assignment or as modified by subsequent agreement. In so far as is reasonable and practical, every effort will be made to accommodate the needs of the Client, including making changes to planned work, providing sufficient advance notice is received.
  3. Charges will comprise fees for professional services and expenses incurred in carrying out the assignment. Fees will depend on the nature of the services and the time spent on the assignment and will be based on a daily rate (or part thereof).  Where a fixed or maximum fee is agreed, this will be for work described in the terms of reference, and assumes that the Client will make facilities and staff available so as to permit efficient use of the time spent. For delivery in the UK, we reserve the right to charge for travel time in excess of 2 hours per day. For work outside the UK, travel time during working hours or outside the day of delivery will be charged at 50% of our normal fee rate. For delivery over a period longer than one month, we will invoice monthly in arrears or at fixed stages specified in writing. All invoices are payable together with VAT, where applicable, within 30 days of the invoice without the right of set-off or counterclaim statutory or otherwise. 
  4. In the event of cancellation by the Client, the Client shall be liable for all consequential charges imposed on [NON]FICTION PEOPLE LTD, [NON]FICTION SPACES LTD, [NON]FICTION EVENTS LTD or [NON]FICTION ARTS by any third party.
  5. In the event of cancellation/postponement by the Client, the Client shall nevertheless remain liable for all agreed fees on a proportional basis in accordance with this clause within 30 days of that cancellation/postponement:
    1. Notification within 7 days of date event due to start: 100% of agreed fees will be payable
    2. Notification within 21 days of date event due to start: 75% of agreed fees will be payable

For the purposes of this clause, fees will be chargeable in relation to the whole period of the event.

  1. In exceptional circumstances, and at the discretion of [NON]FICTION PEOPLE LTD, [NON]FICTION SPACES LTD, [NON]FICTION EVENTS LTD or [NON]FICTION ARTS, a course or event may be postponed rather than cancelled. In such circumstances the Client must commit, in writing, to a new date commencing within 3 months of the original start date of the course within 7 days of notification. The new date will be confirmed in writing to the Client and cancellation fees will be waived. Postponement of a course can only take place on one single occasion. Further postponement will be treated as a cancellation and will be subject to a cancellation fee of 100% regardless of the amount of written notice given by the Client. 
  2. If the Client fails to make payment as required by these Terms of Business or if the Client shall go into liquidation or has a Receiver or Administrator appointed, then [NON]FICTION PEOPLE LTD, [NON]FICTION SPACES LTD, [NON]FICTION EVENTS LTD or [NON]FICTION ARTS shall have the right to cancel this contract and discontinue any work and all sums owing at that time shall become immediately payable as a debt to [NON]FICTION PEOPLE LTD, [NON]FICTION SPACES LTD, [NON]FICTION EVENTS LTD or [NON]FICTION ARTS. All payments (unless otherwise stated) must be made in Pounds Sterling. The Client is responsible for settlement of all bank charges incurred in settling [NON]FICTION PEOPLE LTD, [NON]FICTION SPACES LTD, [NON]FICTION EVENTS LTD or [NON]FICTION ARTS’s invoices.
  3. [NON]FICTION PEOPLE LTD, [NON]FICTION SPACES LTD, [NON]FICTION EVENTS LTD or [NON]FICTION ARTS reserves the right at any time prior to completion of the contract to adjust the price to take into account any increase in the cost of raw materials, labour, services or other overheads. Where possible, one months’ notice in writing of any change affecting our proposed fees will be given.
  4. Individual consultants will be selected and agreed with the Client.  However, in the event of illness or any other reason affecting the availability of the selected consultant, [NON]FICTION PEOPLE LTD, [NON]FICTION SPACES LTD, [NON]FICTION EVENTS LTD or [NON]FICTION ARTS reserve the right to substitute a suitable replacement. In the event of cancellation by [NON]FICTION PEOPLE LTD, [NON]FICTION SPACES LTD, [NON]FICTION EVENTS LTD or [NON]FICTION ARTS due to illness of a consultant or any other reason beyond its control and a suitable replacement is unavailable, then [NON]FICTION PEOPLE LTD, [NON]FICTION SPACES LTD, [NON]FICTION EVENTS LTD or [NON]FICTION ARTS will reschedule the work or course as soon as possible after the cancelled date. No fees will be payable to [NON]FICTION PEOPLE LTD, [NON]FICTION SPACES LTD, [NON]FICTION EVENTS LTD or [NON]FICTION ARTS for the cancelled work or course.
  5. In line with the Late Payment of Commercial Debts [Interest] Act 1998 as amended and supplemented by the Late Payment of Commercial Debts Regulations 2002, interest on overdue accounts will be levied on the gross outstanding amount at a rate combining the statutory 8% rate plus the prevailing Bank of England Base rate. Amounts due can be calculated on the payontime website. We also reserve the right to charge reasonable debt recovery costs as outlined on the DTI website.
  6. In the event of cancellation by [NON]FICTION PEOPLE LTD, [NON]FICTION SPACES LTD, [NON]FICTION EVENTS LTD or [NON]FICTION ARTS due to illness of a consultant or any other reason beyond its control, [NON]FICTION PEOPLE LTD, [NON]FICTION SPACES LTD, [NON]FICTION EVENTS LTD or [NON]FICTION ARTS will not be responsible for any consequential losses by the Client for cancelled accommodation or any other liability. In particular, [NON]FICTION PEOPLE LTD, [NON]FICTION SPACES LTD, [NON]FICTION EVENTS LTD or [NON]FICTION ARTS will not be responsible for any financial, economic or indirect loss incurred by the Client including loss of business, profit, income or missed opportunities. It is the Client’s responsibility to take out suitable insurance cover to protect its property and business interests.
  7. It is a condition of acceptance of this contract that the Client will not recruit or employ either directly or indirectly either full or part time any person who is employed by [NON]FICTION PEOPLE LTD, [NON]FICTION SPACES LTD, [NON]FICTION EVENTS LTD or [NON]FICTION ARTS upon or in connection with the execution of this project without [NON]FICTION PEOPLE LTD, [NON]FICTION SPACES LTD, [NON]FICTION EVENTS LTD or [NON]FICTION ARTS’s prior consent in writing either during the execution of this project or for a period of one year from the completion hereof.
  8. The duplication, resale or delivery to a third party of such product by the Client is not permitted unless [NON]FICTION PEOPLE LTD, [NON]FICTION SPACES LTD, [NON]FICTION EVENTS LTD or [NON]FICTION ARTS has previously granted express written permission.
  9. Travel to the course venue on the evening prior to commencement of the event will be undertaken at the sole discretion of the Consultant taking into consideration other commitments. In the event that the Client’s choice of venue is a considerable distance from the selected Consultant’s base, then [NON]FICTION PEOPLE LTD, [NON]FICTION SPACES LTD, [NON]FICTION EVENTS LTD or [NON]FICTION ARTS reserves the right to agree additional charges for travelling time. Mileage is charged at 50p per mile.
  10. For train travel in excess of two hours, the Consultant will travel First Class. For air travel in excess of three hours, the Consultant will travel Business Class.
  11. [NON]FICTION PEOPLE LTD, [NON]FICTION SPACES LTD, [NON]FICTION EVENTS LTD or [NON]FICTION ARTS reserves the right to use the Client’s name in its marketing, logo and PR activity. [NON]FICTION PEOPLE LTD, [NON]FICTION SPACES LTD, [NON]FICTION EVENTS LTD or [NON]FICTION ARTS will not promote its brand at the expense of the Client or take action that in our view would be detrimental to the Client. [NON]FICTION PEOPLE LTD, [NON]FICTION SPACES LTD, [NON]FICTION EVENTS LTD or [NON]FICTION ARTS will not use the names of the Client’s representatives without prior permission.
  12. The person signing the contract or giving written approval to a proposal shall expressly warrant that he/she has the authority of all persons included in the assignment, whether detailed by name or not, to make application upon foregoing conditions on their behalf.
  13. These Terms and Conditions supersede any conditions associated with Client purchase orders unless otherwise agreed in writing.
  14. Should the Client or any of its associated businesses or employees wish to use the [NON]FICTION PEOPLE LTD, [NON]FICTION SPACES LTD, [NON]FICTION EVENTS LTD or [NON]FICTION ARTS’s name, materials, tools, services or Consultant’s names for advertisements, direct mailing or seeking media advertising or editorial coverage of any kind whether in the press, over the Internet or on radio or television, prior consent in writing must first be obtained. We reserve the right to amend or refuse to allow any such advertisement to be published if, in our opinion, any such publication could be detrimental to [NON]FICTION PEOPLE LTD, [NON]FICTION SPACES LTD, [NON]FICTION EVENTS LTD or [NON]FICTION ARTS.
  15. [NON]FICTION PEOPLE LTD, [NON]FICTION SPACES LTD, [NON]FICTION EVENTS LTD or [NON]FICTION ARTS shall not be liable for any indirect loss or damage or any loss of profit, income, production or accruals arising in any circumstances whatsoever, whether in contract, tort, under statute or otherwise, and howsoever caused (including our negligence or non-performance).
  16. The aggregate liability of [NON]FICTION PEOPLE LTD, [NON]FICTION SPACES LTD, [NON]FICTION EVENTS LTD or [NON]FICTION ARTS in any circumstances whatsoever, whether in contract, tort, under statute or otherwise, and howsoever caused (including our negligence or non-performance), for losses arising from or in connection with the services provided shall be limited to the sum of £100,000 (one hundred thousand pounds sterling).
  17. This agreement shall be governed by and construed in accordance with the laws of England. 
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